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Review of Reference Services 1998 :
report of the Reference Review Committee - Appendices


APPENDIX 1

Call for Submissions

  1. Call for submissions to Review advertisement
  2. Publicity for the Review of Reference Services {available only on printed version}
  3. Guidelines for those intending to make submissions (including Terms of Reference and Conduct of the Review and definitions of scope and objective of the Reference Service)
  4. List of Review Committee members
  5. Letter sent to organisations directly approached {available only on printed version}

APPENDIX 2

Consultations

List of people interviewed by the Committee

Ms Pam Gatenby, Assistant Director-General, Collections and Reader Services, National Library of Australia

Mr Warren Horton, Director-General, National Library of Australia

Ms Julia Trainor, Acting Director, National Initiatives and Collaboration Branch, National Library of Australia

Mr Andrew Wells, Director, Kinetica, National Library of Australia

Ms Anne-Marie Schwirtlich, Acting Director, Reader Services, National Library of Australia

Mr Grant Piazza and Mr Tony Salvage, Piazza Consulting.

Ms Averill Edwards, Principal Librarian Information Services and Ms Amelia McKenzie, Senior Librarian, Information Services

Staff Briefings

12 June 1998. Professor Browne

21 August 1998. Full Committee


APPENDIX 3

Submissions Received

  1. Independent Scholars Association, Mrs Patricia Clarke, Hon. Secretary
  2. Dzidra Knochs (SA)
  3. Linda Young, Cultural Heritage Management, University of Canberra
  4. State Library of Victoria, F. Awcock, Chief Executive Officer and State Librarian
  5. WatchTower Research Group, H. F. James
  6. Australian Science Archives Project, Gavan McCarthy, Director
  7. Dr Bobbie Oliver, Research Fellow, Research Institute for Cultural Heritage, Curtin University of Technology
  8. Halpern Glick Maunsell, Consulting Engineers, PC Reed, Director and HR Parker, Librarian
  9. NLA staff member
  10. Dr Sue Fowell, Senior Lecturer, School of Information Systems, University of New South Wales
  11. Patricia Marsh, Librarian St Ignatius College, Riverview NSW
  12. Australian Academy of Technological Sciences & Engineering, Joy E Dudine, Administrator
  13. Federal Libraries Information Network, Roxanne Missingham, Convenor
  14. Australian Heritage Projects, Stephen Foster, Director
  15. State Library of Tasmania (letter), Siobhan Gaskell, Director (Library Services)
  16. RMIT Central Libraries, Rosemary H Cotter, Head Science and Engineering Information
  17. Muriel Hilson (ACT)
  18. State Library of South Australia, Robyn Collins, Director
  19. National Library, Information Services Staff
  20. University of Queensland Library, Janine Schmidt, University Librarian
  21. Council of Australian State Librarians, Dagmar Schmidmaier, Chair

APPENDIX 4

List of Commissioned Documents

  1. Survey of reference services users. October 1998. Piazza Consulting.
  2. Trends in the funding and direction of research in Australia: implications for the National Libraryµs Reference Services / Stephen Foster, The Tertiary Group, October 1998.
  3. Budget trends and patterns of expenditure on reference services, 199293 - 199798 / Anne-Marie Schwirtlich.
  4. The National Libraryµs reference services: reader surveys and patterns of use / Anne-Marie Schwirtlich.
  5. A summary of significant developments in the provision of Reference Services, 1990-1998/ Anne-Marie Schwirtlich.
  6. Data on loans/copies supplied to universities from NLA / Janet Smith (2 reports)
  7. Long and short reference inquiries by subject 1/7/97 to 30/6/98 / Averill Edwards and Bill Tully.
  8. The role of Kinetica in national information access / Andrew Wells.
  9. What is the National Library's role in providing infrastructure for reference services nationally based on both published and archival materials? / Julia Trainor.


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